No other hotel provides a more extraordinary level of service than The Mark on Madison Avenue. Whether a guest seeks reservations at a top restaurant, Manhattan's best facial, or simply to have a button replaced at a moment’s notice, The Mark’s outstanding staff are at the ready, around the clock.
Personal Services Features
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The concierge service is provided by a staff of experts with unparalleled knowledge of Manhattan and extensive contacts at the city's finest restaurants, theaters, salons, galleries and boutiques.
- The Mark houses the new uptown luxury salon of the renowned Frederic Fekkai, who oversees a hand-selected staff of hair and beauty experts; The Mark concierge will arrange any services.
- Maid service is provided twice a day. The hotel valet service is overseen by Hallak Cleaners, the renowned family-owned launderer and dry cleaner for over 40 years. Wardrobe management service is available from Garde Robe Cyber Closet, the most advanced offering of its kind.
- The telephones connect at a touch to the best neighborhood resources, including the renowned apothecary Zitomer, Turnbull & Asser, Bang Olufsen and John Lobb.
- Local newspapers and local calls are all complimentary.